{"id":1229,"date":"2023-08-09T10:25:28","date_gmt":"2023-08-09T08:25:28","guid":{"rendered":"https:\/\/www.freelance.cz\/blog\/?p=1229"},"modified":"2023-08-09T10:49:39","modified_gmt":"2023-08-09T08:49:39","slug":"davate-freelancerum-pravidelny-feedback-proc-se-zpetna-vazba-vyplati-a-jak-na-ni","status":"publish","type":"post","link":"https:\/\/www.freelance.cz\/blog\/davate-freelancerum-pravidelny-feedback-proc-se-zpetna-vazba-vyplati-a-jak-na-ni\/","title":{"rendered":"D\u00e1v\u00e1te freelancer\u016fm pravideln\u00fd feedback? Pro\u010d se zp\u011btn\u00e1 vazba vyplat\u00ed a jak na ni"},"content":{"rendered":"\n

Zat\u00edmco zam\u011bstnanci dost\u00e1vaj\u00ed zp\u011btnou vazbu pom\u011brn\u011b pravideln\u011b (nebo by ide\u00e1ln\u011b m\u011bli), na freelancery se v tomto ohledu trochu zapom\u00edn\u00e1. Pro\u010d je dobr\u00e9 na volnono\u017ece tak\u00e9 nezapom\u00ednat a jak s nimi feedback komunikovat?<\/p>\n\n\n\n

V\u00fdhody dobr\u00e9 zp\u011btn\u00e9 vazby<\/h2>\n\n\n\n

Z kvalitn\u00ed zp\u011btn\u00e9 vazby m\u016f\u017ee benefitovat jak freelancer<\/a>, tak i vy jako klient. Zp\u011btn\u00e1 vazba umo\u017e\u0148uje freelancerovi l\u00e9pe pochopit va\u0161e pot\u0159eby a o\u010dek\u00e1v\u00e1n\u00ed<\/strong> a v\u00fdslednou pr\u00e1ci tomu l\u00e9pe p\u0159izp\u016fsobit. Stejn\u011b tak m\u016f\u017ee feedback eliminovat nedostatky a probl\u00e9my v ran\u00fdch f\u00e1z\u00edch projektu<\/strong>. T\u00edm p\u0159edejdete pozd\u011bj\u0161\u00edm \u00faprav\u00e1m \u010di p\u0159epracov\u00e1n\u00ed, co\u017e \u0161et\u0159\u00ed \u010das i n\u00e1klady. V neposledn\u00ed \u0159ad\u011b je to efektivn\u00ed zp\u016fsob pro zlep\u0161en\u00ed vz\u00e1jemn\u00e9 komunikace<\/strong>. Feedback pom\u00e1h\u00e1 p\u0159esn\u011bji definovat po\u017eadavky a o\u010dek\u00e1v\u00e1n\u00ed, \u010d\u00edm\u017e minimalizujete nedorozum\u011bn\u00ed a nejasnosti.<\/p>\n\n\n\n

Nezapom\u00ednejte, \u017ee freelancer nen\u00ed v\u00e1\u0161 zam\u011bstnanec<\/h2>\n\n\n\n

Ne\u017e se budeme bavit o zp\u016fsobu pod\u00e1v\u00e1n\u00ed zp\u011btn\u00e9 vazby, vyplat\u00ed se zopakovat, \u017ee freelancer nen\u00ed v\u00e1\u0161 zam\u011bstnanec a nefunguje tam dynamika nad\u0159\u00edzen\u00fd-pod\u0159\u00edzen\u00fd<\/strong>. N\u011bkdy, zejm\u00e9na v za\u010d\u00e1tc\u00edch, je v\u0161ak pot\u0159eba spolupr\u00e1ci trochu ladit, ne\u017e se navz\u00e1jem pochop\u00edte a v\u0161e si sedne. Poskytov\u00e1n\u00ed zp\u011btn\u00e9 vazby by v\u0161ak v\u017edy m\u011blo b\u00fdt p\u0159edev\u0161\u00edm o respektu a konstruktivn\u00edm p\u0159\u00edstupu.<\/p>\n\n\n\n

TIP<\/strong>: Zjist\u011bte tak\u00e9, jak nav\u00e1zat \u00fasp\u011b\u0161nou spolupr\u00e1ci s freelancerem<\/a>.<\/p>\n\n\n\n

V\u00fdstup m\u016f\u017ee b\u00fdt jen tak dobr\u00fd, jak dobr\u00e9 je zad\u00e1n\u00ed<\/h2>\n\n\n\n

Je tu je\u0161t\u011b jeden bod, kter\u00fd je dobr\u00e9 proj\u00edt, ne\u017e se d\u00e1te do feedbacku \u2013 zamyslete se nad t\u00edm, jestli jste pro dobr\u00fd v\u00fdstup ud\u011blali maximum<\/strong>. Poskytli jste dostate\u010dn\u011b podrobn\u00e9 zad\u00e1n\u00ed i dostatek \u010dasu na vypracov\u00e1n\u00ed? Sezn\u00e1mili jste freelancera s p\u0159\u00edpadn\u00fdmi probl\u00e9my na projektu? Pokud m\u00e1te pocit, \u017ee z va\u0161\u00ed strany k pochyben\u00ed nedo\u0161lo, pak pokra\u010dujte k feedbacku.<\/p>\n\n\n\n

TIP<\/strong>: P\u0159ipravte freelancer\u016fm brief, podle kter\u00e9ho je radost pracovat<\/a>.<\/p>\n\n\n\n

Jak tedy na spr\u00e1vnou zp\u011btnou vazbu?<\/h2>\n\n\n\n

Domluvte si \u010das<\/h3>\n\n\n\n

Zp\u011btn\u00e1 vazba m\u016f\u017ee chvilku zabrat, je proto d\u016fle\u017eit\u00e9, aby ob\u011b strany m\u011bly dostatek \u010dasu a mohly se j\u00ed pln\u011b v\u011bnovat. Ide\u00e1ln\u011b rovnou nastavte n\u011bjakou pravidelnost, kter\u00e1 vyhovuje ob\u011bma stran\u00e1m<\/strong>. Kdybyste nap\u0159\u00edklad poskytovali feedback moc \u010dasto, mohlo by to p\u016fsobit p\u0159\u00edli\u0161 hnidopi\u0161sky nebo agresivn\u011b, co\u017e nen\u00ed \u00fapln\u011b vhodn\u00e1 cesta k nastaven\u00ed \u00fasp\u011b\u0161n\u00e9 spolupr\u00e1ce.<\/p>\n\n\n\n

Zp\u011btnou vazbu pod\u00e1vejte pr\u016fb\u011b\u017en\u011b<\/h3>\n\n\n\n

Projekt je dokon\u010den\u00fd a m\u00e1te pocit, \u017ee je ide\u00e1ln\u00ed \u010das vyp\u00edchnout v\u0161echny jeho nedostatky? Konec projektu je fajn na zp\u011btnou vazbu, o tom \u017e\u00e1dn\u00e1, pokud ale vid\u00edte u\u017e v pr\u016fb\u011bhu, \u017ee spolupr\u00e1ce nesm\u011b\u0159uje tam, kam jste zam\u00fd\u0161leli, ozv\u011bte se v\u010das<\/strong>. Zp\u011btn\u00e1 vazba v tomto p\u0159\u00edpad\u011b \u0161et\u0159\u00ed freelancer\u016fv \u010das i v\u00e1\u0161 rozpo\u010det. \u010c\u00edm d\u0159\u00edv se probl\u00e9m podchyt\u00ed, t\u00edm l\u00e9pe.<\/p>\n\n\n\n

Volte vhodn\u00fd komunika\u010dn\u00ed kan\u00e1l<\/h3>\n\n\n\n

Zp\u011btnou vazbu m\u016f\u017eete poskytovat prost\u0159ednictv\u00edm e-mailu, callu, telefonn\u00edho hovoru i osobn\u011b. V\u017edy se domluvte na tom, co je pro v\u00e1s oboustrann\u011b nejefektivn\u011bj\u0161\u00ed.<\/p>\n\n\n\n

\u0158e\u0161te to soukrom\u011b<\/h3>\n\n\n\n

I v p\u0159\u00edpad\u011b poskytov\u00e1n\u00ed zp\u011btn\u00e9 vazby plat\u00ed to, \u017ee kritizovat se m\u00e1 v soukrom\u00ed a chv\u00e1lit ve\u0159ejn\u011b. Ve\u0159ejn\u00e9 vyt\u00fdk\u00e1n\u00ed chyb se pravd\u011bpodobn\u011b nesetk\u00e1 s nad\u0161en\u00edm, nato\u017e ochotou s nimi n\u011bco d\u011blat.<\/p>\n\n\n\n

Bu\u010fte konkr\u00e9tn\u00ed<\/h3>\n\n\n\n

Zp\u011btn\u00e1 vazba by m\u011bla b\u00fdt konkr\u00e9tn\u00ed a konstruktivn\u00ed<\/strong>. Zam\u011b\u0159te se na specifick\u00e9 body, kter\u00e9 je mo\u017en\u00e9 zlep\u0161it, a nab\u00eddn\u011bte n\u00e1vrhy, jak toho dos\u00e1hnout. Vyhn\u011bte se obecn\u00fdm a nejednozna\u010dn\u00fdm koment\u00e1\u0159\u016fm<\/strong>. M\u00edsto \u201ePr\u00e1ce nen\u00ed dostate\u010dn\u011b kvalitn\u00ed\u201c \u0159ekn\u011bte \u201eV \u010d\u00e1sti X je t\u0159eba upravit form\u00e1tov\u00e1n\u00ed a chyb\u00ed odzdrojov\u00e1n\u00ed.\u201c<\/p>\n\n\n\n

Ale po\u0159\u00e1d m\u011bjte na pam\u011bti, \u017ee i kdy\u017e se v\u00e1m n\u011bco nezd\u00e1, neznamen\u00e1 to, \u017ee je to nutn\u011b \u0161patn\u011b<\/strong>. Freelancera jste si najali jako odborn\u00edka v dan\u00e9m oboru, tak\u017ee ho nechte se k probl\u00e9mu vyj\u00e1d\u0159it z jeho pohledu. Vyplat\u00ed se m\u00edt otev\u0159enou mysl a nad t\u011bmito pozn\u00e1mkami se zamyslet.<\/p>\n\n\n\n

Vynechte sendvi\u010d<\/h3>\n\n\n\n

Sendvi\u010dov\u00e1 metoda je p\u0159i sd\u011blov\u00e1n\u00ed negativ pom\u011brn\u011b obl\u00edben\u00e1. Funguje tak, \u017ee negativn\u00ed zp\u011btnou vazbu vlo\u017e\u00edte mezi dv\u011b pozitivn\u00ed. Sice to obrous\u00ed hrany negativn\u00edho sd\u011blen\u00ed, ale tak\u00e9 m\u016f\u017ee nastat to, \u017ee si z toho doty\u010dn\u00fd nic neodnese. Nebo naopak doc\u00edl\u00edte toho, \u017ee u pozitivn\u00ed zp\u011btn\u00e9 vazby vyvol\u00e1te sp\u00ed\u0161 podez\u0159en\u00ed z neup\u0159\u00edmnosti.<\/p>\n\n\n\n

Nechte druh\u00e9 stran\u011b prostor na reakci<\/h3>\n\n\n\n

Feedback by nem\u011bl vypadat tak, \u017ee si freelancera pozvete na kobere\u010dek, kde vysypete v\u0161e, co jste m\u011bli na srdci. Sou\u010d\u00e1st\u00ed \u00fasp\u011b\u0161n\u00e9 zp\u011btn\u00e9 vazby je v\u017edy diskuze<\/strong>, kdy se k dan\u00e9 situaci freelancer m\u016f\u017ee vyj\u00e1d\u0159it.<\/p>\n\n\n\n

Feedback neznamen\u00e1 jen kritiku<\/h3>\n\n\n\n

Pravideln\u00e9 feedbackov\u00e9 ok\u00e9nko neznamen\u00e1 jen vypichov\u00e1n\u00ed negativ. Do zp\u011btn\u00e9 vazby pat\u0159\u00ed i prob\u00edr\u00e1n\u00ed p\u0159\u00ednos\u016f spolupr\u00e1ce. Tak\u017ee si \u010das na feedback ud\u011blejte i tehdy, pokud zrovna \u017e\u00e1dn\u00e1 negativa k probr\u00e1n\u00ed nem\u00e1te. Pozitivn\u00ed zp\u011btn\u00e1 vazba je stejn\u011b d\u016fle\u017eit\u00e1.<\/p>\n\n\n\n

Zeptejte se na feedback i vy<\/h2>\n\n\n\n

Chcete je\u0161t\u011b pohodov\u011bj\u0161\u00ed spolupr\u00e1ci? Zeptejte se na feedback tak\u00e9. \u0158ada freelancer\u016f je zvykl\u00e1 na pon\u011bkud v\u00e1gn\u00ed zad\u00e1n\u00ed a faktury placen\u00e9 po splatnosti, to ale neznamen\u00e1, \u017ee je to v\u00a0po\u0159\u00e1dku. Oboustrann\u00e1 zp\u011btn\u00e1 vazba m\u016f\u017ee v\u00e9st ke v\u011bt\u0161\u00ed vz\u00e1jemn\u00e9 d\u016fv\u011b\u0159e a\u00a0spokojen\u011bj\u0161\u00ed a plodn\u011bj\u0161\u00ed spolupr\u00e1ci. A tak\u00e9 ke v\u010dasn\u011bji odevzdan\u00e9 pr\u00e1ci. P\u0159eci jen jde pr\u00e1ce od ruky l\u00e9pe, kdy\u017e je s\u00a0klientem dobr\u00e1 domluva. Jako bonus v\u00e1m pak nezaujat\u00fd pohled zven\u010d\u00ed m\u016f\u017ee odhalit probl\u00e9my, kter\u00fdch si intern\u011b nev\u0161imnete<\/strong>.<\/p>\n\n\n\n

Co kdy\u017e zp\u011btn\u00e1 vazba nikam nevede?<\/h2>\n\n\n\n

Stejn\u011b jako klient, tak i freelancer je jen \u010dlov\u011bk se v\u0161emi klady i chybami. N\u011bkdy se stane, \u017ee najat\u00fd volnono\u017eec v\u00e1m nesed\u00ed, a pokud ani p\u0159es opakovanou zp\u011btnou vazbu nep\u0159i\u0161la n\u00e1prava, m\u00e1te tu v\u00fdhodu, \u017ee nemus\u00edte \u0159e\u0161it v\u00fdpov\u011bdn\u00ed lh\u016ftu a m\u016f\u017eete spolupr\u00e1ci rozv\u00e1zat hned. V\u017edy ale \u0159ekn\u011bte sv\u00e9 d\u016fvody a nenechte ji vy\u0161um\u011bt do ztracena.<\/p>\n","protected":false},"excerpt":{"rendered":"

Zat\u00edmco zam\u011bstnanci dost\u00e1vaj\u00ed zp\u011btnou vazbu pom\u011brn\u011b pravideln\u011b (nebo by ide\u00e1ln\u011b m\u011bli), na freelancery se v tomto ohledu trochu zapom\u00edn\u00e1. Pro\u010d je dobr\u00e9 na volnono\u017ece tak\u00e9 nezapom\u00ednat a jak s nimi feedback komunikovat?…<\/p>\n

\u010c\u00edst d\u00e1leD\u00e1v\u00e1te freelancer\u016fm pravideln\u00fd feedback? Pro\u010d se zp\u011btn\u00e1 vazba vyplat\u00ed a jak na ni<\/span><\/a><\/div>\n","protected":false},"author":8,"featured_media":1230,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[],"class_list":["post-1229","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-pro-firmy","excerpt"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.freelance.cz\/blog\/wp-json\/wp\/v2\/posts\/1229","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.freelance.cz\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.freelance.cz\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.freelance.cz\/blog\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.freelance.cz\/blog\/wp-json\/wp\/v2\/comments?post=1229"}],"version-history":[{"count":2,"href":"https:\/\/www.freelance.cz\/blog\/wp-json\/wp\/v2\/posts\/1229\/revisions"}],"predecessor-version":[{"id":1232,"href":"https:\/\/www.freelance.cz\/blog\/wp-json\/wp\/v2\/posts\/1229\/revisions\/1232"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.freelance.cz\/blog\/wp-json\/wp\/v2\/media\/1230"}],"wp:attachment":[{"href":"https:\/\/www.freelance.cz\/blog\/wp-json\/wp\/v2\/media?parent=1229"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.freelance.cz\/blog\/wp-json\/wp\/v2\/categories?post=1229"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.freelance.cz\/blog\/wp-json\/wp\/v2\/tags?post=1229"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}