{"id":1380,"date":"2024-05-22T11:01:00","date_gmt":"2024-05-22T09:01:00","guid":{"rendered":"https:\/\/www.freelance.cz\/blog\/?p=1380"},"modified":"2024-05-22T11:01:02","modified_gmt":"2024-05-22T09:01:02","slug":"8-znaku-podle-kterych-poznat-problemoveho-klienta","status":"publish","type":"post","link":"https:\/\/www.freelance.cz\/blog\/8-znaku-podle-kterych-poznat-problemoveho-klienta\/","title":{"rendered":"8 znak\u016f, podle kter\u00fdch poznat probl\u00e9mov\u00e9ho klienta"},"content":{"rendered":"\n

Ka\u017ed\u00fd freelancer chce, aby klienti respektovali jeho \u010das, nastaven\u00e9 ceny a odborn\u00e9 znalosti. Ka\u017edodenn\u00ed obhajov\u00e1n\u00ed a dohadov\u00e1n\u00ed toti\u017e nevede k ziskov\u00e9mu podnik\u00e1n\u00ed, ale je cestou sp\u00ed\u0161 k vyho\u0159en\u00ed. Na\u0161t\u011bst\u00ed n\u011bkdy jde rozpoznat varovn\u00e9 sign\u00e1ly probl\u00e9mov\u00e9 spolupr\u00e1ce je\u0161t\u011b d\u0159\u00edv, ne\u017e si pl\u00e1cnete. Jak\u00e9 to jsou?<\/p>\n\n\n\n

1. \u017d\u00e1dost o bezplatn\u00e9 vypracov\u00e1n\u00ed zku\u0161ebn\u00edho zad\u00e1n\u00ed<\/h2>\n\n\n\n

Mezi nej\u010dast\u011bj\u0161\u00ed red flags pat\u0159\u00ed, kdy\u017e v\u00e1s potenci\u00e1ln\u00ed klient hned zkraje po\u017e\u00e1d\u00e1 o vytvo\u0159en\u00ed zku\u0161ebn\u00edho zad\u00e1n\u00ed zdarma. \u00damysl za t\u00edm m\u016f\u017ee b\u00fdt dobr\u00fd \u2013 chce najmout spr\u00e1vn\u00e9ho \u010dlov\u011bka pro dan\u00fd projekt<\/a>. Ale tak\u00e9 nemus\u00ed, m\u016f\u017ee jen cht\u00edt pr\u00e1ci zdarma od v\u00edce freelancer\u016f bez \u00famyslu n\u011bkoho re\u00e1ln\u011b najmout. Ka\u017edop\u00e1dn\u011b tento po\u017eadavek vys\u00edl\u00e1 zpr\u00e1vu, \u017ee jeho \u010das je d\u016fle\u017eit\u011bj\u0161\u00ed ne\u017e ten v\u00e1\u0161<\/strong>. Freelancer<\/a> mus\u00ed str\u00e1vit hodiny nebo dny vytv\u00e1\u0159en\u00edm zad\u00e1n\u00ed, aby klientovi u\u0161et\u0159il hodinku, kter\u00e1 by mu zabrala vyhodnocen\u00ed portfolia.<\/p>\n\n\n\n

Pokud nem\u00e1te k nahl\u00e9dnut\u00ed svoje portfolio, je pro klienta pom\u011brn\u011b t\u011b\u017ek\u00e9 odhadnout, jestli si padnete do noty. Nejjednodu\u0161\u0161\u00ed, jak tomuto p\u0159edej\u00edt tedy je, vytvo\u0159it si prezentaci sv\u00fdch prac\u00ed, ze kter\u00fdch si potenci\u00e1ln\u00ed klient ud\u011bl\u00e1 obr\u00e1zek.<\/p>\n\n\n\n

\u0158e\u0161en\u00edm tak\u00e9 m\u016f\u017ee b\u00fdt, kdy\u017e se domluv\u00edte na rozsahu zku\u0161ebn\u00edho zad\u00e1n\u00ed a odm\u011bn\u011b, kterou dostanete i v p\u0159\u00edpad\u011b, \u017ee spolupr\u00e1ce nakonec nedopadne. Hlavn\u011b nezapome\u0148te m\u00edt v\u0161e p\u00edsemn\u011b, abyste m\u011bli d\u016fkaz.<\/p>\n\n\n\n

2. Nerespektov\u00e1n\u00ed \u010dasov\u00e9ho odhadu<\/h2>\n\n\n\n

Dali jste klientovi \u010dasov\u00fd odhad a on si trv\u00e1 na sv\u00e9m? V takov\u00e9m p\u0159\u00edpad\u011b se asi moc nedohodnete. Pokud v\u00e1m bude tvrdit, \u017ee je to p\u0159eci jednoduch\u00e9 a pr\u00e1ce zabere jen p\u00e1r hodin, je to jasn\u00e1 uk\u00e1zka, \u017ee nech\u00e1pe slo\u017eitost pr\u00e1ce, kterou d\u011bl\u00e1te<\/strong>.<\/p>\n\n\n\n

Pokud se klient nept\u00e1 na v\u00e1\u0161 \u010dasov\u00fd odhad a rovnou v\u00e1m \u0159ekne, jak dlouho v\u00e1m to zabere, vy\u017e\u00e1dejte si co nejv\u00edc up\u0159esn\u011bn\u00ed k obsahu pr\u00e1ce, abyste na\u0161li spole\u010dnou \u0159e\u010d a potvrdili si realistick\u00fd odhad. Ne v\u017edy to klapne, v takov\u00e9m p\u0159\u00edpad\u011b se nebojte zak\u00e1zku odm\u00edtnout.<\/p>\n\n\n\n

TIP<\/strong>: P\u0159e\u010dt\u011bte si, kdy d\u00e1v\u00e1 odm\u00edt\u00e1n\u00ed zak\u00e1zek smysl a jak se s n\u00edm popasovat<\/a>.<\/p>\n\n\n\n

3. \u201eFull-time \u00favazek\u201c na I\u010cO<\/h2>\n\n\n\n

Outsourcovat pr\u00e1ci na freelancery je mnohdy levn\u011bj\u0161\u00ed ne\u017e si platit in-house zam\u011bstnance. Zejm\u00e9na, kdy\u017e se jedn\u00e1 o vykryt\u00ed projekt\u016f na krat\u0161\u00ed \u010dasov\u00e9 obdob\u00ed, p\u0159\u00edpadn\u011b kdy\u017e klient pot\u0159ebuje vypracovat ultra specializovan\u00e9 projekty. Jen\u017ee jsou pak klienti, kte\u0159\u00ed s v\u00e1mi budou jednat jako se zam\u011bstnancem, akor\u00e1t platit v\u00e1s budou na fakturu. A to jednodu\u0161e proto, \u017ee je to pro n\u011b levn\u011bj\u0161\u00ed a v\u00fdhodn\u011bj\u0161\u00ed<\/strong>. Neodv\u00e1d\u00ed za v\u00e1s odvody, kter\u00e9 v\u00e1m r\u00e1di p\u0159enechaj\u00ed a dovolen\u00e1 je taky na v\u00e1s. A pr\u00e1v\u011b tomu se \u0159\u00edk\u00e1 \u0161varcsyst\u00e9m<\/a>, kter\u00fd se ov\u0161em m\u016f\u017ee velmi nevyplatit ob\u011bma stran\u00e1m.<\/p>\n\n\n\n

Pokud v\u00e1m klient ur\u010d\u00ed pracovn\u00ed dobu, bude se pasovat do role nad\u0159\u00edzen\u00e9ho a pr\u00e1ce v\u00e1m nalo\u017e\u00ed tolik, \u017ee u\u017e nebudete m\u00edt prostor pro jin\u00e9 klienty, neriskujte a b\u011b\u017ete o d\u016fm d\u00e1l.<\/p>\n\n\n\n

4. Na konzultaci zdarma chce kompletn\u00ed \u0159e\u0161en\u00ed<\/h2>\n\n\n\n

Nab\u00edz\u00edte \u00favodn\u00ed konzultace zdarma? Potenci\u00e1ln\u00ed klienti d\u00edky tomu maj\u00ed mo\u017enost poznat v\u00e1\u0161 pracovn\u00ed styl a odborn\u00e9 znalosti bez finan\u010dn\u00edho rizika, co\u017e zvy\u0161uje jejich ochotu investovat do va\u0161ich slu\u017eeb<\/strong>. Tak\u00e9 to poskytuje p\u0159\u00edle\u017eitost uk\u00e1zat sv\u00e9 schopnosti, \u010d\u00edm\u017e p\u0159esv\u011bd\u010d\u00edte v\u00e1haj\u00edc\u00ed klienty, \u017ee jste pro n\u011b tou spr\u00e1vnou volbou. Jen\u017ee pak tu jsou \u201eklienti\u201c, kte\u0159\u00ed cht\u011bj\u00ed v\u0161e z\u00edskat pr\u00e1v\u011b na t\u00e9to konzultaci a nemaj\u00ed v \u00famyslu za va\u0161e slu\u017eby d\u00e1le platit. Pokud jde klient p\u0159\u00edli\u0161 do detailu a neda\u0159\u00ed se v\u00e1m ho usm\u011brnit, signalizuje to, \u017ee si dost mo\u017en\u00e1 nev\u00e1\u017e\u00ed va\u0161ich odborn\u00fdch znalost\u00ed. V takov\u00e9m p\u0159\u00edpad\u011b je na va\u0161em zv\u00e1\u017een\u00ed, kolik toho chcete odhalit bezplatn\u011b.<\/p>\n\n\n\n

5. Nerealistick\u00e1 o\u010dek\u00e1v\u00e1n\u00ed<\/h2>\n\n\n\n

Chce klient v\u0161echno hned, levn\u011b a kvalitn\u011b?<\/strong> Pokud nen\u00ed ochotn\u00fd na v\u00fdstup po\u010dkat, p\u0159\u00edpadn\u011b si p\u0159iplatit za expresn\u00ed vypracov\u00e1n\u00ed, nesna\u017ete se mu zavd\u011b\u010dit. Nerealistick\u00e1 o\u010dek\u00e1v\u00e1n\u00ed t\u00fdkaj\u00edc\u00ed se ceny, \u010dasov\u00e9ho pl\u00e1nu nebo v\u00fdsledk\u016f jsou velk\u00fdm varovn\u00fdm sign\u00e1lem.<\/p>\n\n\n\n

Samoz\u0159ejm\u011b v tom nemus\u00ed b\u00fdt v\u017edy zl\u00fd \u00famysl a klient je v oboru nov\u00fd, je pak na v\u00e1s ho uv\u00e9st do problematiky a vykomunikovat ve\u0161ker\u00e9 n\u00e1le\u017eitosti. Pokud si ale za sv\u00fdmi o\u010dek\u00e1v\u00e1n\u00edmi stoj\u00ed i p\u0159esto, \u0161li byste akor\u00e1t hlavou proti zdi.<\/p>\n\n\n\n

6. Rozporov\u00e1n\u00ed va\u0161\u00ed ceny<\/h2>\n\n\n\n

Za prv\u00e9, klient, kter\u00fd nesouhlas\u00ed s cenou, nemus\u00ed pln\u011b oce\u0148ovat hodnotu pr\u00e1ce a odbornosti freelancera, co\u017e m\u016f\u017ee v\u00e9st k neust\u00e1l\u00fdm neshod\u00e1m a pokus\u016fm o sni\u017eov\u00e1n\u00ed ceny v pr\u016fb\u011bhu projektu. Nav\u00edc, pokud klient neakceptuje cenu od za\u010d\u00e1tku, existuje riziko, \u017ee nebude ochoten zaplatit za p\u0159\u00edpadn\u00e9 dodate\u010dn\u00e9 pr\u00e1ce nebo zm\u011bny<\/strong>, kter\u00e9 mohou nastat b\u011bhem projektu. Toto chov\u00e1n\u00ed m\u016f\u017ee tak\u00e9 signalizovat finan\u010dn\u00ed nestabilitu klienta nebo jeho neochotu dodr\u017eovat dohodnut\u00e9 podm\u00ednky, co\u017e m\u016f\u017ee v\u00e9st k probl\u00e9m\u016fm s platbami.<\/p>\n\n\n\n

TIP<\/strong>: P\u0159e\u010dt\u011bte si tak\u00e9, co d\u011blat, kdy\u017e klient nezaplat\u00ed fakturu<\/a>.<\/p>\n\n\n\n

7. Kritika p\u0159edchoz\u00edch freelancer\u016f<\/h2>\n\n\n\n

Pokud klient opakovan\u011b kritizuje p\u0159edchoz\u00ed specialisty a obvi\u0148uje je ze v\u0161ech probl\u00e9m\u016f, je to pom\u011brn\u011b velk\u00fd red flag. Bu\u010f m\u00e1 nerealistick\u00e1 o\u010dek\u00e1v\u00e1n\u00ed<\/strong>, p\u0159\u00edpadn\u011b nen\u00ed ochotn\u00fd dob\u0159e zaplatit<\/strong> za po\u017eadovan\u00e9 slu\u017eby, a proto v\u00fdsledky neodpov\u00eddaly jeho p\u0159edstav\u00e1m. Dal\u0161\u00ed mo\u017enost\u00ed je, \u017ee neum\u00ed komunikovat a spolupracovat<\/strong> \u2013 o\u010dek\u00e1vat skv\u011bl\u00e9 v\u00fdstupy bez podklad\u016f a odpov\u011bd\u00ed na dotazy je velmi naivn\u00ed. V neposledn\u00ed \u0159ad\u011b pak takto obvi\u0148uj\u00edc\u00ed klient m\u016f\u017ee m\u00edt velk\u00fd probl\u00e9m s p\u0159ij\u00edm\u00e1n\u00edm odpov\u011bdnosti<\/strong> za vlastn\u00ed chyby. V ka\u017ed\u00e9m p\u0159\u00edpad\u011b z toho nekouk\u00e1 pohodov\u00e1 spolupr\u00e1ce.<\/p>\n\n\n\n

8. Nerespektov\u00e1n\u00ed va\u0161\u00ed odbornosti<\/h2>\n\n\n\n

Klienti, kte\u0159\u00ed nerespektuj\u00ed va\u0161i odbornost, maj\u00ed \u010dasto tendenci kontrolovat ka\u017ed\u00fd detail va\u0161\u00ed pr\u00e1ce<\/strong>, co\u017e m\u016f\u017ee b\u00fdt nejen frustruj\u00edc\u00ed, ale tak\u00e9 neefektivn\u00ed. V kone\u010dn\u00e9m d\u016fsledku to sni\u017euje va\u0161i schopnost pracovat samostatn\u011b a kreativn\u011b, co\u017e m\u016f\u017ee v\u00e9st k ni\u017e\u0161\u00ed kvalit\u011b v\u00fdstup\u016f a zpomalen\u00ed cel\u00e9ho projektu<\/strong>. Kdy\u017e se do toho p\u0159id\u00e1 ignorov\u00e1n\u00ed va\u0161ich n\u00e1vrh\u016f a doporu\u010den\u00ed, je to ztr\u00e1ta \u010dasu pro ob\u011b strany. Takov\u00fd klient v\u00e1s toti\u017e nevn\u00edm\u00e1 jako odborn\u00edka, ale jako pouh\u00e9ho vykonavatele jeho p\u0159\u00edkaz\u016f.<\/p>\n\n\n\n

M\u00e1te pocit, \u017ee odm\u00edtnut\u00ed zak\u00e1zky by pro v\u00e1s nebylo v\u00fdhodn\u00e9? Pod\u00edvejte se na \u010dl\u00e1nek Jak zvl\u00e1dat spolupr\u00e1ci s n\u00e1ro\u010dn\u00fdmi klienty<\/a>, kde najdete tipy, jak takov\u00fd proces uko\u010d\u00edrovat k oboustrann\u00e9 spokojenosti.<\/p>\n","protected":false},"excerpt":{"rendered":"

Ka\u017ed\u00fd freelancer chce, aby klienti respektovali jeho \u010das, nastaven\u00e9 ceny a odborn\u00e9 znalosti. Ka\u017edodenn\u00ed obhajov\u00e1n\u00ed a dohadov\u00e1n\u00ed toti\u017e nevede k ziskov\u00e9mu podnik\u00e1n\u00ed, ale je cestou sp\u00ed\u0161 k vyho\u0159en\u00ed. Na\u0161t\u011bst\u00ed n\u011bkdy jde rozpoznat…<\/p>\n

\u010c\u00edst d\u00e1le8 znak\u016f, podle kter\u00fdch poznat probl\u00e9mov\u00e9ho klienta<\/span><\/a><\/div>\n","protected":false},"author":8,"featured_media":1381,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-1380","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-pro-freelancery","excerpt"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.freelance.cz\/blog\/wp-json\/wp\/v2\/posts\/1380","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.freelance.cz\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.freelance.cz\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.freelance.cz\/blog\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.freelance.cz\/blog\/wp-json\/wp\/v2\/comments?post=1380"}],"version-history":[{"count":2,"href":"https:\/\/www.freelance.cz\/blog\/wp-json\/wp\/v2\/posts\/1380\/revisions"}],"predecessor-version":[{"id":1384,"href":"https:\/\/www.freelance.cz\/blog\/wp-json\/wp\/v2\/posts\/1380\/revisions\/1384"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.freelance.cz\/blog\/wp-json\/wp\/v2\/media\/1381"}],"wp:attachment":[{"href":"https:\/\/www.freelance.cz\/blog\/wp-json\/wp\/v2\/media?parent=1380"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.freelance.cz\/blog\/wp-json\/wp\/v2\/categories?post=1380"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.freelance.cz\/blog\/wp-json\/wp\/v2\/tags?post=1380"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}