Principal AI Engineer

Implemented company wide Knowledge Graph which is being used by several AI and Non-AI services both. Tech Stack : Neo4j, LangGraph, OpenAI, GraphRAG, EDC, opik Partnered with editorial stakeholders to analyze daily workflows and build custom skills/skill-libraries and infrastructure. Leveraging Claude, Open Code, Cursor and Codex to automate repeatable tasks and optimize the publishing process. Guided 5 teams through AI-native transformation, improving AI integration across Future PLC. Decreased editors effort by 90% by deploying AI-powered Buying Guide and fact-checking tools. Tech Stack : Google ADK, OpenAI, MCP, FalkorDB Increased SEO visibility of company websites and brands by 25% using AI SEO optimization. Tech Stack : Neo4j, LangGraph, OpenAI, GraphRAG, EDC Reduced translation costs by 95% by implementing a multi-agent AI translation engine, eliminating third-party dependencies. Tech Stack : Google ADK, OpenAI, MCP

Increased AI integration in customer services from 35% to 75%. Tech Stack : LangChain, OpenAI, MCP, n8n, custom retool apps, GraphQl, Langfuse Developed AI agents for customer support, improving CSAT from 2.2% to 3.8% (out of 5). Implemented a knowledge graph-based approach to enhance customer service operations. Introduced graph-based upsell and customer recommendation engines. Tech Stack : Neo4j, LangGraph, GraphRAG, Made AI browser automation possible for helping customers to do Check-In, make a booking and so on.

Automated network deployment using a knowledge graph-based LLM RAG. Tech Stack : Apache Fuseki, LlamaIndex, RDF Reduced power consumption in dense 5G networks by 70–80% using dynamic optimization algorithms and a reinforcement learning agent with the actor-critic method. Created an AI pipeline for Open5GCore, managing metric collection, data wrangling, AI model generation, and tracking to optimize beyond 5G performance. Co-developed a P2P network for secure, encrypted distribution and storage of RDF data across multiple nodes. Led the shift to a flexible, 6G-ready AI-enabled management tool, supporting AI/ML-based network management plug-ins and agents. As a core team member of the NEMI (https://www.project-nemi.org), played a pivotal role in the development of a cutting-edge platform designed to manage Beyond 5G Campus Network. Employed deep learning to detect anomalies in 5G systems, improving fault tolerance and user QoS by 25%.