Short term rental professional

Started as a Receptionist in a small 4-star hotel in Prague, nowadays, after more than 7 years of successful experience in hospitality, I am capable of the processes such as Guest Relations, Cleaning and Laundry services control, Quality management, Sales, Reservations and Strategic planning. I am also very competent with technology and comfortable learning new software. Experienced with vacation rental websites (Airbnb, Booking.com, etc), different Property Management Systems and Channel Managers. Advanced user of Asana (task management platform) and Storyous (POS) and other software. Due to my outstanding organizational skills, the ability to multi-task and a high level of responsibility I was promoted to General Manager of an apart-hotel (around 50 apartments in several buildings of a Prague center) more than a year ago. As an active traveler (passionate about arts, interior design and comfort) myself, I'm very empathetic to the guests' needs, but at the same time, as a professional, I understand the business rules and restrictions, so I use these advantages in my decision-making process to reach an outstanding result.